Need to return or exchange something you just received?
We are here to help! Please read through our policies below, and of course contact us if you have any questions.
Your 100% satisfaction is our number one priority therefore all IPP apparel is backed by our guarantee of quality. Returns/ Exchanges are accepted within 14 days of you receiving the product if they are: unworn, unwashed, and in the original condition you received them, and are NOT a custom designed or printed item.
If we receive the product back 14 days of the day the order was originally delivered, you will be eligible for store credit to IPPdesigns.com & its pro-shops only.
Not Eligible for Return:
- Items described as “Final Sale” or “Clearance” cannot be returned or exchanged.
- NO CUSTOM DESIGN APPAREL MAY BE RETURNED, NO EXCEPTIONS!
- Any worn, soiled, altered, washed, or customer-damaged items cannot be returned and will be shipped back to you at your cost and no refund issued.
Return shipping charges information:
Shipping cost is non-refundable, unless we ship an item in error.
Returns will require the customer to pay for return shipping.